American Customer Satisfaction Index Reporting
ACSI reports scores on a 0-100 scale at the national level and produces indexes for 10 economic sectors, 43 industries (including e-commerce and e-business) and more than 200 companies and federal or local government agencies. In addition to the company-level satisfaction scores, ACSI produces scores for the causes and consequences of customer satisfaction and their relationships. The measured companies, industries, and sectors are broadly representative of the U.S. economy serving American households.
2010 ACSI Survey Results
Past ACSI Survey Results
2009
4th Quarter ACSI Results
2nd Quarter ACSI Results
2008
4th Quarter ACSI Results
2nd Quarter ACSI Results
2007
4th Quarter ACSI Results
3rd Quarter ACSI Results
2nd Quarter ACSI Results
1st Quarter ACSI Results
2006
4th Quarter ACSI Results
3rd Quarter ACSI Results
2nd Quarter ACSI Results
1st Quarter ACSI Results
2005
4th Quarter ACSI Results
3rd Quarter ACSI Results
2nd Quarter ACSI Results
1st Quarter ACSI Results