Applying for New Electric Service
Existing Electric Service Requests
If you are moving into a residence with existing electric service, please complete the form below so we can help you set up your account.
New residential accounts require a deposit based on the two highest billing periods at your new service location — but no less than $300. After 12 months of timely payments, your deposit will be refunded to you or applied to your final bill, whichever occurs first.
An acceptable credit check may be considered in place of the deposit, or you can sign up for prepaid services. A member services representative will contact you with more information once the application has been received.
To apply for service, you must complete the items below:
For Business Applications, Click Here
New Electric Service Requests
If you are establishing service at a location that does not have electric service already in place, such as new construction, please contact us at:
252-823-2171
Service requests are processed during normal business hours.
Need Assistance?
Questions regarding new membership application or needing service immediately? Give us a call.
Edgecombe-Martin Headquarters
679 NC-33
Tarboro, NC 27886
Toll-Free: 800−445−6486
Report An Outage: 800−690−0657
Pay-By-Phone: 1−855−356−6358