Applying for New Electric Service


Existing Electric Service Requests
If you are moving into a residence with existing electric service, please complete the form below so we can help you set up your account.

New residential accounts require a deposit based on the two highest billing periods at your new service location — but no less than $300. After 12 months of timely payments, your deposit will be refunded to you or applied to your final bill, whichever occurs first.

An acceptable credit check may be considered in place of the deposit, or you can sign up for prepaid services. A member services representative will contact you with more information once the application has been received. 

To apply for service, you must complete the items below:


For Business Applications, Click Here

New Service

Application for Service

Download and complete the New Membership & Electric Service Application and upload the file to this field.
Maximum upload size: 516MB

Photo Identification

Upload a valid driver’s license or Photo ID
Maximum upload size: 516MB

Service Validation

Upload proof of ownership or a lease agreement
Maximum upload size: 516MB
New Electric Service Requests
If you are establishing service at a location that does not have electric service already in place, such as new construction, please contact us at:


Service requests are processed during normal business hours.

Need Assistance?
Questions regarding new membership application or needing service immediately? Give us a call.

Edgecombe-Martin Headquarters
679 NC-33
Tarboro, NC 27886

Toll-Free: 800−445−6486
Report An Outage: 800−690−0657
Pay-By-Phone: 1−855−356−6358