Edgecombe-Martin County EMC Substations and Circuits
Edgecombe-Martin County EMC provides safe, reliable electricity to approximately 11,300 members in Nash, Edgecombe, Martin, Pitt, Beaufort, Bertie, and Halifax counties. Edgecombe-Martin County EMC has 1,487 miles of distribution line and 11 substations.
Edgecombe-Martin County EMC
Steps to Restoring Power.
Restoring power after a major storm is a big job that involves much more than simply throwing a switch or removing a tree from a line. Our top priority is to restore power safely to the greatest number of members in the shortest time possible. The major cause of outages is damage caused by fallen trees. That’s why we have an ongoing right-of-way maintenance program and count on your support when tree trimming crews are in the area.
Transmission towers and lines supply power to one or more transmission substations. These lines seldom fail, but they can be damaged by a hurricane or tornado. Tens of thousands of people could be served by one high-voltage transmission line, so these lines get attention first.
Edgecombe-Martin County EMC has 11 substations, each serving hundreds or thousands of customers. When a major outage occurs, these substations are checked first by local personnel. A problem here could be caused by failure in the transmission system supplying the substation. If the problem can be corrected at the substation level, power may be restored to a large number of people.
Main distribution supply lines are checked next if the problem cannot be isolated at the substation. These supply lines carry electricity away from the substation to a group of consumers, such as an individual community or housing development. When power is restored at this stage, all consumers served by this supply line could see the lights come on, as long as there is no problem farther down the line.
The final supply lines, called tap lines, carry power to the utility poles or underground transformers outside houses or other buildings. Line crews fix the remaining outages based on restoring service to the greatest number of members.
Sometimes damage will occur on the service line between your house and the transformer on the nearby pole. This can explain why you have no power when your neighbor does.
Members (not the co-op) are responsible for damage to the service installation on the building. Call a licensed electrician to make repairs then call the cooperative so power can be restored.
Did you know you don’t need to call if the power goes out?
Our substation monitoring system and automated metering infrastructure (AMI) system send us signals when the power goes out at the substation level, as well as at each meter.
Our online outage map uses data from our Automated Metering Infrastructure (AMI) meters, our substation monitoring system, as well as member reports, to show the location of outages on our system.
The map is particularly useful during widespread outages, like those experienced during hurricanes and other severe weather events that cause damages across our distribution system.
Report An Emergency Outage by Phone
Members will still need to contact us for emergency situations. To report an outage or if you have questions about one, please call us at:
Para Reportar Cortes en el Suministro Electrico
Después del horario de oficina, fines de semana y días festivos, solamente marcar al: