Edgecombe-Martin County EMC welcomes Corning Inc. to the Kingsboro Megasite.
To learn more about the Kingsboro Megasite click HERE.
Edgecombe-Martin County EMC suspended all disconnects and late fees to all accounts on Friday, March 27th.
Yesterday Governor Roy Cooper signed and enacted Executive Order No. 124 assisting North Carolinians by prohibiting utility shut-offs, late fees, and reconnection fees; providing guidance about restrictions of evictions; and encouraging telecommunications providers, banks, and mortgage servicers to provide assistance and flexibility to their customers. To read additional information pertaining to Executive Order No. 124, please click HERE.
As a reminder, on March 23rd Edgecombe-Martin County EMC closed the office to walk-in traffic. Member Service Specialists remain available via phone during business hours to assist with billing questions, payment extensions, or any other requests and at the drive-thru window. Other functions of our operations will continue to operate as usual.
We encourage our members to use remote options for service requests, bill payments, and other business. You can apply for service through our website at www.ememc.com. Bill payments may be made at the kiosk under the drive-thru canopy, by calling our automated telephone service at 1-855-356-6358, placed in the night deposit box, or you may choose to utilize the convenience of online bill-pay by logging on to ememc.com or through our SmartHub app.
Please remember that we are not waiving the payment of electric bills. Members are still responsible for their bill. By suspending disconnects, we are just allowing members to pay their balance at a later date. It remains the responsibility of account holders to pay on their accounts, which will help avoid a large balance or disconnection in the future.
We will notify members via our website and social media when we return to normal operations.
We appreciate your patience and understanding during this uncertain time. All of us in the Cooperative family have an obligation to work together in the best interest of the Cooperative members, employees and community. Let’s all do our part to stay safe and healthy.
Remote Options Available:
Apply for Service
www.ememc.com
Contact us through SmartHub
E-Mail Member Services: memberservices@ememc.com
Make a Payment:
Drive-thru window (During Business Hours)
Automated Phone line: 1-855-356-6358
Kiosk
Night Deposit
SmartHub app
Payment Arrangement:
Contact us through SmartHub
E-Mail member services: memberservices@ememc.com
Call during normal business hours: 252-823-2171.
Security Light & Service Request
SmartHubb app (Contact us, Service Question)
E-Mail Member Services: memberservices@ememc.com
The safety of our employees and membership is a concern. Please work with us as we all need to do our part in limiting the spread of COVID-19.
